Welcome to DivyaBliss! This Shipping and Delivery Policy outlines the terms for delivering our products within India. Please review this policy carefully before placing an order.
1. Domestic Shipping Only
1.1. Currently, we only deliver orders within India.
1.2. Orders placed from locations outside India will not be processed.
2. Shipping Costs
2.1. The shipping cost is included in the product price displayed on the website.
2.2. There are no additional charges for standard shipping.
3. Order Processing Time
3.1. Orders are processed within 1-2 working days after payment confirmation.
3.2. Orders placed on weekends or public holidays will be processed on the next working day.
4. Shipping Time
4.1. The estimated delivery time is 3-7 working days, depending on the destination within India.
4.2. Delivery timelines may vary due to unforeseen circumstances, such as natural calamities or logistical delays.
5. Delivery Partners
5.1. We work with reliable courier services to ensure timely delivery.
5.2. A tracking number will be provided once your order is shipped.
6. Delivery Address
6.1. Please ensure that the delivery address provided is accurate and complete.
6.2. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
7. Order Receipt
7.1. Please ensure that someone is available to receive the package at the delivery address.
7.2. If the package is not delivered on the first attempt, our courier partner will make additional attempts to deliver it.
8. Damaged or Missing Items
8.1. If your package is damaged or items are missing upon delivery, please contact us immediately at Contact Us Page.
8.2. Ensure to retain the original packaging and provide photographs as proof for faster resolution.
9. Order Tracking
9.1. You can track your order using the tracking information provided by our Delivery Partner.
9.2. For any issues with tracking, please contact our customer support.
10. Undeliverable Packages
10.1. If a package is undeliverable due to incorrect address or recipient unavailability, it will be returned to us.
10.2. Reshipping charges may apply for re-dispatching the package.